Privacy Policy

Introduction

At FreshCo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles.

By using our services, you consent to the data practices described in this policy.

Information We Collect

Types of Personal Information

We may collect the following types of personal information:

1. Contact details (name, address, phone number, email address) 2. Service-related information (preferences, history) 3. Payment information (if applicable)

How We Collect Your Information

We may collect your personal information in various ways, including:

1. Direct interactions (when you contact us or request our services) 2. Online forms (through our website) 3. Cookies and tracking technologies (to enhance user experience)

How We Use Your Information

We use your personal information for the following purposes:

1. To provide you with pest control services 2. To communicate with you regarding our services 3. To process payments and manage your account 4. To improve our services and website

Disclosure of Your Information

We may disclose your personal information to:

1. Third-party service providers (to facilitate our services) 2. Legal authorities (if required by law) 3. Business partners (with your consent)

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorized access, disclosure, or misuse.

1. Secure servers and encryption technologies 2. Regular security assessments 3. Restricted access to personal information

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Accessing and Correcting Your Information

You have the right to access and correct your personal information held by us.

1. Request access to your information at any time 2. Update incorrect or incomplete information 3. Request deletion of your personal information under certain circumstances

To make a request, please contact us using the details below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.

1. Cookies to remember your preferences 2. Analytics tools to track usage patterns 3. Third-party cookies for advertising purposes

You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Contact Information

You can reach us by phone at 0735436881 or by email at [email protected]. Our office is located in Brisbane, QLD.

Complaints

If you believe that we have not complied with this Privacy Policy or the Australian Privacy Principles, you may lodge a complaint with us using the contact details provided.

Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Effective Date

This Privacy Policy is effective as of October 2023.

Please review this policy periodically for any updates or changes.